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This section answers some of the frequently asked questions regarding digital signage
in general and NV3 in particular. Choose from one of the topics |
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Click questions to get answers
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Using NV3 you can start a digital signage network very easily. You do not need
to buy any special hardware or software. You probably already have most of the things
with you.
Here are step by step instructions on how to do this.
- Buy hardware - for every screen you want to put up, you would need a computer. Click here
for the minimum configuration of the computers. The computer can have Windows or
Linux. Make sure you have one of the two free Internet browsers - Internet Explorer
6.0+ OR FireFox 2.0+. You do not need both.
- Connect the screen to the computer
- just like you would connect your computer to a monitor. Be sure you have the right
cables (S video, HDMI, regular video out etc).
- Connect the computer to the Internet
either wirelessly or through a physical cable.
- Open up the browser and direct it to www.nv3technologies.biz and login. Click
on "My Locations". Select the location that you want to publish here. This will
open up in full screen mode. If it does not, click here to get detailed instructions
on how to do that. You need to do this only once.
That is it. You are done. Now you can
- Control your location/screen remotely
- Update content in real time
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Show multiple media types on the screen at the same time
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No. Absolutely not. All that we need is a basic computer connected to the Internet
and to a display screen of your choice. We do recommend a basic minimum configuration,
which can be found by
clicking here.
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Yes, that is the entire purpose of using the NV3 platform.
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No, you will want to run your screens using our Offline player that gives you enhanced
control, better reporting and improved screen performance. You can get more information
on the offline player by clicking here.
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Here are the reasons to start paying up.
- Great performance, low bandwidth costs with NV3 offline players. That means the
media you want to show will be cached locally and will not be streamed. This will
result in better performance and no bandwidth costs.
- There are a variety of
components to show different content types. There are many included components that
meet the needs of most of our clients. We do offer custom components if you should
need them.
- Great reporting that you can share with your customers to show a
return on their investment.
- Plenty of online storage and bandwidth.
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Yes, there is a one time registration fee. However, currently we are waiving that
fee for all customers.
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To sign up for the NV3 service, first sign up for a account. After that you would
need to sign up as a NV3 user.
Once you sign up as a NV3 user, you can add as many NV3 locations as you want.
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NV3 is there for you all the time. If you have any questions or are facing any
technical issues, send us an email at info@nv3tech.com
We strive to answer your questions within 1 business day.
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Please contact us at info@nv3tech.com for more
information on bulk pricing. You can also call us at 1-410-394-5500
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We use the best transaction service providers in Paypal and Asecurecart.net. Your
information is totally safe.
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Paypal is the leader in online payment services. It is an eBay company and is used
by many large and small online retailers. Paypal uses the best encryption technology
that is out there.
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We have partnered with asecure.net to use their shopping cart software. You will
check out using Asecure.net's servers. Please be assured that the service maintains
the highest security standards. You can get more information by going to
www.asecurecart.net
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We would be very sorry to see you go. If you need any help in setting up your digital
signage network, please do let us know and we will help you out. However, if you
have made up your mind, please send in an email to us at info@nv3tech.com
and we will terminate your account for you.
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You might have seen posters plastered over the walls in shops and department stores
trying to sell you the latest fashion or the showing you the best deal. These are
paper based posters. Now imagine instead of a paper, you have a screen that is dynamic,
changes with time and shows not one message, but a multitude of messages in different
formats – text, images and videos. That is digital signage.
These days the digital signs are generally LCD screens, but they could be any kind
of screen – LCD, plasma or CRT.
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Digital Signage is fast becoming the medium of choice for advertisers and communicators
to show messages that are dynamic and rich in content (images, videos) and most
important, real time.
If you have a captive audience in a shop or office or other public place that you
want to target, to effectively and efficiently up sell and cross sell either your
or other's products and services to in real time, you should use digital signage.
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You will never be charged for this service. If you want to upgrade to a premium
account you will be charged, check out pricing here.
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The service is ideal for individuals or enterprise customers for whatever use they
want.
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You need to be aware of the copyright laws that prevail in your country. Please
be aware that NV3 will not a party to any copyright infringement that our users
knowingly or unknowingly do. Our users need to make sure that they have all the
necessary permissions from the owners and authorities to reproduce material on NV3.
We will immediately remove any content that violates copyright or if an authority
brings it to our notice.
All trademarks and service marks wherever used are the properties of their respective
owners.
Please see our detailed terms of use before
using the NV3 Digital Signage application.
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Yes, but you need to make sure that you have the necessary permissions.
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By entering digital signage into your favorite search engine you should get a number
of links that discuss digital signage.
Some helpful resources are
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NV3 can be used for various applications in a variety of industries.
Some of the industries where this can be used are, but not limited to
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Retail |
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Public Transport
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Places of worship
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Education
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Leisure
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Entertainment
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Gas Stations
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Public Spaces
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Quick Service Restaurants
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Hospitality
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NV3 can also be used in kiosks, mobile phones and desktops to send in targeted
content.
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Please follow the instructions for retrieving your password. You should receive
the confirmation link in a new email. Please also double check your spam folder
to make sure that the email did not get forwarded to it.
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NV3 provides the software that is required to set up your digital signage network.
Understanding the software is the greatest advantage in the digital signage game
as it is the central nervous system of the network. The other hardware components
can be easily procured at any local electronics or computer superstore. NV3 has
relationships and can provide you with equipment. Email your equipment needs to
info@nv3tech.com and we will provide you with a proposal in a
timely fashion.
NV3 also removes the need for buying, setting up and maintaining a server and its
software as that is provided by NV3. All you need is the same computer you are
using right now to control you digital signage network.
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The hardware required for setting up NV3 is as follows
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A basic computer with 1 GHz processor from Intel or AMD, with at least 1 GB RAM
and 40GB hard drive and a Ethernet LAN network connection or a wireless LAN card |
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A screen of any size and any type (LCD, plasma, CRT) to suit your budget and location
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You can experiment with other configurations (lower or higher) to see which configuration
and type would suit your budget and performance needs.
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We recommend that you get a high speed 1Mbps DSL connection or faster.
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We have no minimum requirements. We believe that digital signage should be for everyone.
We suggest that you start experimenting with the configuration that you have and
determine for yourself.
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There are two components to the NV3 Digital Signage application.
For the designer – the place where you design screens, create playlists, the requirements
are
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Windows XP or above |
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Internet Explorer 6+
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Flash player 9 or above
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The player of the application that you would use on your digital signage screens
were we have built in support of Linux. The requirements for the player.
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Windows XP or above OR Linux Fedora 7+ |
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Internet Explorer 6+ or Firefox 2+ (on Linux)
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Flash player 9 or above (required for both Linux and Windows)
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Simply click here to know current Flash version installed on the
machine you are currently using.
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NV3 has made it extremely easy for you to procure your hardware. The hardware can
be bought from us or from any computer store. All you need is a basic computer that
supports a web browser with Flash 9. You decide which brand, configuration and form
factor will best fit your requirements.
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You can use any brand of LCD, Plasma or display screen which can accept computer
input.
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For the designer – the place where you design screens and/or create playlists, the
requirements are Windows XP or above.
For the player – the PC that you would use on your digital signage screens, we have
built in support for Linux. We support Windows XP or above OR Linux Fedora 7+.
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NV3 Digital Signage platform supports both dynamic IP and static IP address.
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At NV3, we believe in providing the absolute latest to our customers. The features
for the future include advanced interactivity components and enhanced database connectivity
amongst others.
Stay tuned and we will inform you about the features when they are available via
email and our website.
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Please click here to know how to publish in full screen mode for
Microsoft Internet Explorer.
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Please click here to know how to publish in full screen mode for
Mozilla Firefox.
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Please click here to know how to play screen automatically after
rebooting the system.
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NV3 is not at all difficult to learn. We estimate that a person with knowledge
of using email like hotmail and yahoo should be able to figure out how to use NV3
in less than half an hour.
Interface and components are very intuitive, self explanatory and enabled by a drag
and drop approach. Anyone can use NV3 Digital Signage easily and quickly.
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At NV3, we believe in providing the absolute latest to our customers. The features
for the future include advanced interactivity components and enhanced database connectivity
amongst others.
Stay tuned and we will inform you about the features when they are available via
email and our website.
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The previewing and player functionality open up new windows in full screen mode.
To accurate preview and then to view the screens and their designs, we advise that
you remove pop up blockers for NV3digitalsignage.com.
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Yes, you can integrate NV3 with the data sources, however you would have to contact
us to enable these advanced features. Email us at info@nv3tech.com.
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It would be best if the screens were always online. However, if they lose connectivity,
they will not go blank. Whatever was showing at the time of the screen going offline
will continue to show. Whenever the internet connection is back again, the screen
will resume showing the playlist, you do not need to do anything.
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You can divide the screen in multiple layouts. Simply right click and divide screen
horizontally or vertically. You can resize the sections by clicking and dragging
them one way. There is no limit to number of sections you can create depending on
your usage needs.
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Yes, you can display video, flash and images all in one screen. You'll have to divide
the screen into 3 or more parts and then drag the relevant component in each section.
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Yes, you can display a moving ticker. NV3 designer has a component 'Label'. Click
and drag the 'Label' component on the screen. Enter your text on the screen. On
the right hand side of the screen choose font type, size and color, direction of
movement. It's done
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In the Designer tab - when you choose 'Label' component, the interface allows you
to change font type, color and size. You can even bold, italic and underline.
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Yes, you can upload your own videos, images and flash files. In the designer tab,
click on the "File Organizer" link and then browse and upload your files.
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In the designer tab, select and drag the News component on the screen. On the right
hand side of the screen, enter the URL of the RSS feed. Define the other parameters
like number of news item to show, news change time and font type.
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In the designer tab, select and drag the 'Image show' component. On the right hand
side of the screen, choose the images and drag them from top window to bottom window.
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In the designer tab, select and drag the media component. On the right hand side
of the screen, choose the videos and drag them from top window to bottom window.
A video loop is created. [Please note: we support .flv video file format].
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NV3 supports .gif and .jpeg image format.
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NV3 supports .flv and .mpg video format.
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In the designer tab, click on the 'Preview' icon placed at the top right. Once you
have saved the design, click on the preview tab and the final layout will get displayed
of the screen.
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Playlist is a list of content scheduled based on time, date, date range, hour of
the day. All the screens designed are available in the playlist and they can be
assigned/scheduled to different playlist. Playlist gives you option to manage real-time
schedules and change them dynamically- remotely.
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NV3 offers various options to facilitate and enable flexible scheduling of content.
Screens can be scheduled on time, date or a combination of both. Various options
available are everyday, date range, one day, weekly, date range weekly, monthly,
yearly and default. These options can further be combined with hours and minute.
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At present, there is no limit on the number of screens you can schedule in a playlist.
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Yes, you can change your content based on time and day. Playlist allows you to configure
the change for a pre-determined time and the system will update creative assets
accordingly across all locations where the change is scheduled.
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Default screen is used when there is no new content scheduled or assigned in the
playlist at a particular time/date. Default screen ensures that the location screens
facing the public are never running blank.
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Yes, you can delete existing playlist. In the playlist tab, click and open the edit
icon. A list of all existing playlist will open, click on the corresponding delete
button to remove the playlist from the interface.
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Location tab is used to assign physical screen location with the content playlist.
For example, if there are 3 different content playlist and 10 physical locations,
then location tab is used to assign playlist to individual locations.
Lobby --> Playlist1
Food Court --> Playlist3
Restaurant --> Playlist3
Business centre, Mumbai --> Playlist1
Business centre, New Delhi --> Playlist2
And so on....
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Location tab provides a simple interface to map the location and playlist. Enter
the location name and select the playlist from the drop down and Save.
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There are 3 reports which are available with us. These reports gives access to currently
playing screens, played content with date and time and more....
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Reports are generated once a day. We suggest you to check them every 24 hours for
an updated status.
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Reports section gives access to detailed reports on currently playing screens, played
content with date and time and more....
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This feature will be made available in the next release of NV3. You can get in
touch with us to share your report requirement, click here to write to us.
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At present, reports can be accessed only online. You can then copy and paste them
into your application.
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NV3 supports multiple resolutions for the target screen. You can either choose
from the fixed drop down or enter your custom resolution. Most used resolutions
are 800x600 pixels, 1024x768 pixels, 1280x1024 pixels, 1600x1200 pixels.
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You can input a custom resolution to your target screen, simply login to the designer
and click on screen window. On the right pane, click custom resolution and enter your
value in pixel.
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You can open the screen in NV3 designer tab, change the resolution and save and publish it. The
change will get implemented.
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Yes, we support vertical and horizontal screen orientations.
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Player is an intelligent application which identifies physical location and then
publishes schedule content accordingly.
Player can be used in following stages:
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On the display screen facing public, open browser |
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Enter login id and password |
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Landing page will display the locations available in your account (created by you
using the location tab) |
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Click on the publish icon parallel to the location
For ex. If the screen is placed in the reception area, then click on the reception
link available in the player list
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Content will get published in a full screen mode |
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Once you have configured the player it can be change remotely. You need to configure
the screen id in the browser's home page and further add browser to auto start up
mode. This change will ensure that screen runs in auto-mode.
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You can change the settings of browser for resizing your window to full screen
For Internet explorer, click 'tools' and then choose 'internet options'. Click on
'advanced' tab and choose 'Enable third party browser extensions'. Click OK and
apply changes.
For Mozilla Firefox browser, click 'Tools' and then click 'Content'. On this tab
click on 'Advanced' in front of Java Script settings. Choose 'Move or resize existing
windows'. Click OK and apply changes.
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Blank screen in the bottom and right is because of difference of resolution of screen
and published content. We suggest you to right click on the desktop screen and check
the properties and resolution settings. Use this resolution in the designer tab
of NV3 to create or modify screen.
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Hidden content or limited content visibility is because of difference of resolution
of screen and published content. We suggest you to right click on the desktop screen
and check the properties and resolution settings. Use this resolution in the designer
tab of NV3 to create or modify screen.
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To configure the screens for auto startup mode,follow these 3 steps
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Add IE or Firefox in the startup application |
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Set the default page of IE/Firefox browser with the URL of your NV3 screen. Sample
URL - http://www.nv3technologies.biz/player/Publish.aspx?ScreenID=85
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Apply the changes
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Your information is 100% secure. We use the latest technology to protect your information.
We take regular tape backups and follow all industry best practice processes to
ensure that your information is secure with us.
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NO – we will not sell or give out your information to anyone unless we need to by
law. We respect your privacy and the trust you have put in us.
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Yes, an activation link is sent to your email id, click it and your account gets
activated.
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Currently the introductory price is US $30 per month for each user and location
for a single account. Please see our pricing page for more details. Currently 10 GB of Bandwidth
is included. You will be charged for bandwidth at $1.99 per GB over this amount.
Bandwidth includes upload, download and playing content.
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The cost is 100 X 30 + 30 X 1 (for one NV3 user) = $3030 per month Add $30 for
each user that you want to add as a designer or admin.
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We would be sad to see you go. NV3 is the best over the web digital signage management
platform for a great price. However if we you still want to end your account, please
send us an email at
info@nv3tech.com with the email address that you are using and
the reason why you would like to end the account. Please also send us a phone number
where we can reach you.
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You can do that by sending us an email to info@nv3tech.com. Please
send us exact information regarding your account and the number of licenses that
you wish to remove.
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Please send us an email at info@nv3tech.com with
complete details regarding your question. Please also send us your email address
and a phone number with country code where we can reach you. We will get back to
you within one business day.
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No. Unfortunately this cannot be done right now. You will need to enter your credit
card number and check out twice. We are working on resolving this issue. However
the whole check out process is extremely easy. You can also notify us after your
initial signup and we can activate accounts for you.
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Absolutely. We use the very best in encryption and our payment gateway partner is
Paypal - an eBay company renowned for its payment gateway solutions. We do not store
your credit card number.
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On the manage users page after logging in, you can invite users. Just enter the
email address of the user you want to invite and select the role of the user.
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A designer has access to only the designer and play locations areas. An admin will
have complete access to the entire system including managing users and their roles.
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You can create a loop to show in a sequence many screens. You can show them a particular
number of times within a time duration or show them a fixed number of times and
then revert to a particular screen if there is time remaining in the slot. This
is available only to NV3 users.
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You will have access to all components like Stock Ticker, Live Video, MPEG, amongst
others.
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You need to have a TV tuner card or a web cam connected to the PC that you are using
as a player (not the PC that you use to control the locations). Once you have the
hardware in place, you should see the output in your component. Please make sure
that the native software for the hardware is not showing the picture, otherwise
the output might not be visible on your component. Please also note that the output
will not be visible on your preview if your player PC is different or the hardware
is not connected. However it will be visible on the player PC.
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The stock ticker is data that is delayed by at least 20 minutes. We are working
on getting a component that gets data in real time.
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